Privacy policy
Information used for an order
When you order, we collect your name, email address, mobile number, delivery address, city, state, PIN code and any optional order note. We also store the ordered products, prices, payment status, payment references and courier details needed to manage your order. A customer account is not required.
Enquiries and order updates
If you contact us through the website, we store the name, email address and message you provide so we can respond. Order and shipping emails are transactional updates. Placing an order does not by itself subscribe you to a marketing mailing list.
Payments
Online payments are processed through Razorpay. Payment information entered into Razorpay is handled under its privacy policy and security controls. The store records transaction identifiers and payment status; it does not ask you to send card security codes, payment passwords or OTPs to our team.
Cookies and technical information
The website uses a session cookie to maintain your shopping bag, checkout session and security checks. Hosting logs and security controls may process your IP address and request information to operate the site, diagnose faults and limit abuse. Blocking session cookies can prevent the bag or checkout from working.
Providers that help operate the store
Relevant information may be processed by our hosting, email, payment and courier providers to host the website, send updates, verify payments and deliver orders. Information may also be disclosed where required by law or reasonably needed to investigate fraud or resolve a dispute.
Videos, fonts and external links
Product videos use YouTube's privacy-enhanced player and load when you choose to play them. YouTube then receives technical information under its own policies. Website fonts may be requested from Google Fonts. Links to coaching websites, social platforms and other external services are governed by those services' policies.
Retention and security
We retain information for order fulfilment, support, accounting, dispute resolution and applicable legal obligations. We use access controls and technical measures intended to protect it, but no system can guarantee absolute security. Keep your private order link and administrator credentials confidential.
Questions, corrections and deletion requests
Contact us to ask about your information, request a correction or request deletion. We may need to verify your identity and retain records that are required for legal, accounting or dispute purposes. Do not include unnecessary medical information or payment secrets in an enquiry or order note.
Contact
Email: aonefitness247@gmail.com
Phone: +91 97 1234 7565
Address: G-01, Clifton Park, near Classic Sunny Complex, Shah-E-Alam Tolnaka, Ahmedabad – 380028, Gujarat, India.