Shipping & delivery
Free delivery within India
Delivery is free on all orders within India. There is no minimum order value and no delivery charge at checkout. We currently accept Indian delivery addresses only; serviceability depends on the delivery location.
Prepaid orders
Orders are paid online through Razorpay. We process an order after payment is verified. If payment is pending, use the payment-status option on your private order page before trying again.
Dispatch and delivery estimates
Delivery time depends on product availability, your PIN code and the courier. Contact us before ordering if you need a delivery estimate or have a time-sensitive requirement. We do not promise a fixed delivery date unless our team expressly confirms it for your order.
Tracking your order
Keep the private order link sent by email. When dispatch details are added, the order page and shipping email show the courier and tracking number, with a tracking link where available. Contact us with your order number if you need help.
Address changes or delivery problems
Enter a complete street address, mobile number and six-digit PIN code. Contact us promptly if an address needs correcting; we can only change it where dispatch arrangements allow. If a parcel is delayed, missing or marked delivered but not received, contact us so we can investigate with the courier.
Damaged, incorrect or incomplete parcels
Please keep the packaging and contact us with your order number and photographs of the items received. Our Returns & refunds policy explains how we handle these issues. Free delivery does not affect your rights concerning defective, incorrect or undelivered goods.
Contact
Email: aonefitness247@gmail.com
Phone: +91 97 1234 7565
Hours: Monday – Saturday · 10 am – 7 pm
